Current Openings

Social Programme Manager

You will oversee a diverse team of internal staff and extended community of external partners and service providers in a dynamic and evolving role, ensuring that our social programmes which support beneficiaries from at-risk and marginalised backgrounds with complex support needs are effective, within budget, meet aims and objectives and produce outcomes according to internal and externally set key performance indicators.

You will also set the stage for future social initiatives and sustainable social impact through funding and partnership procurement, partnership relationship management, programme design and staff development, while turning data-driven and innovative ideas into concrete plans.

We're looking for someone who excels at the following:

  •  Programme Execution  

    • Ensuring social programmes are executed well and meet key performance objectives

    • Directing and assisting the activities of internal and external professionals to support best practice

    • Assisting with any other duties or special projects that are covered by the general scope of the role

  • Collaborations:  

    • Establishing and fostering relationships with partners across multiple sectors

    • Identifying and securing opportunities to increase the range, depth and/or breadth of our social impact

  • Data:  

    • Tracking, monitoring, analysis and reporting of programme performance and social impact

    • Utilising quantitative and qualitative data to inform social programme development opportunities

    YOU HAVE THE FOLLOWING:
     

    Qualifications & Training 

  • Professional qualification relating to education, social work or youth work

  • Degree or higher

  • (EQ) Emotional intelligence training/certification (Preferably by Six Seconds Emotional Intelligence Network) (Desirable but not essential)
     

    Work Experience

  • Minimum 5 years experience in a clinical, social service, education, training, management or executive role 

  • Achieving KPIs in a programme or service context 

  • Preparing and delivering written and verbal reports

  • Leading or managing a team

  • Developing successful relationships and effective partnership management across various sectors

  • Supporting groups and individuals from a diverse range of support needs and demographics 

  • Supporting clients with needs such as: (Desirable but not essential)
    - Mental or physical illness
    - Low income or educational attainment
    - Unemployment 

    - Victims of abuse or neglect 

    - Offenders 

    - Substance abuse

    - Special educational needs 

  • Facilitating programmes, workshops or training (Desirable but not essential)

  • Delivering income growth through identification of funding and income generation opportunities and the submission of successful tenders (Desirable but not essential)


    Skills & Knowledge 

  • Excellent interpersonal skills, with the ability to lead & motivate others

  • Assessing risks and viability of options to solve problems and make high-quality decisions 

  • Able to maintain accurate and efficient record keeping systems
    Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.  

  • Experienced in dealing with challenging behaviour

  • Able to develop ideas and data into concrete plans and actions

  • Strong links with social service agencies, training providers and/or F&B establishments islandwide (Desirable but not essential)

  • Good knowledge of existing laws, policies and code of ethics in a local context (Desirable but not essential)


    Personal Qualities 

  • Confident, self-initiating, committed, enthusiastic, assertive, compassionate, strategic, professional and driven
    Passionate about empowering at-risk and disadvantaged populations   

  • Set of core values which aligns with Bettr’s social mission 

  • Solid grasp of professional boundaries 

Please write in at people@bettrbarista.com with your CV and tell us why you'd like to be a part of our merry crew.


Bettr@work

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work every day to keep the Bettr world buzzing.

Bettr Barista is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.